Shipping policy

NUTRIFUL Shipping Policy

Thank you for shopping with NUTRIFUL. We are committed to providing reliable and efficient shipping services to our customers.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended. Customers will be notified of any significant delays affecting their orders.

Shipping Times

Estimated delivery times vary depending on the destination and shipping method selected at checkout:

  • United Kingdom: 3–7 business days

  • United States: 5–10 business days

  • Europe: 5–12 business days

  • International Orders: 7–21 business days

Please note that delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

Any applicable customs duties, taxes, import fees, or local charges are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available. Tracking updates are provided by the shipping carrier and may take up to 48 hours to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. NUTRIFUL is not responsible for delays, losses, or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package is delayed, lost, or marked as delivered but not received, please contact our customer support team. We will work with the shipping carrier to investigate the issue and provide assistance where possible.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged item and packaging. We will review the claim and offer an appropriate resolution.

International Shipping

International shipments may be subject to customs inspections, duties, taxes, and import regulations imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, delivery times, or tracking information, please contact the NUTRIFUL customer support team through our website.

Last Updated: May 2026